QUESTIONS:

Q: How do I know these tours will be right for me?

At Soul Traveller everyone is welcome. We encourage diversity and providing a space for everyone from all walks of life to join and connect. It doesn’t matter who you are but rather that you come with an open heart, ready to have fun, taste life and become a part of a multi-cultural family.

Q: What does the all-inclusive price include?

All-inclusive means we cover all transport (pick up and drop off at a safe meeting point, transfers, air and land travel), accommodation, 3 meals a day with 1 soft drink per meal, and entrance fees for any of the sites visited and/or activities arranged. Additional drinks, tips and souvenirs are for your own account.

Q: Are the tours suitable for all ages?

We have an age restriction of no under 18’s for the Red Route tour packages due to alcohol consumption and a minimum age of 6 years old for the other tour packages.

Q: Would I be able to travel on my own and still have a great experience?

Absolutely. Group travel is an amazing way to meet new people, to connect and to share experiences. When you join a tour you join a community of people who all love to travel and explore new things.

Q: Do you make provision for Halaal, Kosher, Vegetarian and Vegan meals?

Yes we do. Please ensure that you let us know what your special dietary requirements are when you complete your booking form.

Q: Who does the rooming arrangements?

We will do the room allocations on our side. Accommodation is per person sharing. If there is someone you would like to share with, please advise us when completing your booking form. If you are a solo traveller, you will be allocated to a room with a traveller of the same gender. Please let us know if you need one or two beds.

Q: Should I cancel my booking after I have paid, do I get a refund?

The deposit of R2,500 is non-refundable. Should you cancel between 31 and 59 days prior to departure, we will retain 50% of the total package price. Should you cancel 30 days or less prior to departure, we will retain 100% of the total package price.

Q: How far in advance will I be able to book my trip?

As soon as a tour package is advertised on our website, you will be able to book a place. Should you wish to be informed about tours as they are added, please complete our contact form. We advise that you book as soon as possible to ensure that you secure a place as space is limited.

Q: Is there enough time during the tour for me to chill and relax?

There will be ample time built into the itinerary for you to relax and do your own thing. Remember that you can opt out of any activities. It’s your holiday, so make the most of it!

If your question has not been answered above, please email info@soultraveller.co.za for assistance.